Back to work Soma Nami

Reimagining a Nairobi independent bookstore's online presence

A new information architecture, guest checkout flows and a brand identity for Soma Nami, aimed at more sales and happier customers.

Role
Solo
Duration
2 weeks
Type
Concept, e commerce
Soma Nami bookstore website shown on a tablet
The numbers
  • 78features compared
  • 6competitors, 3 direct and 3 indirect
  • 5interviews
  • 5card sort participants
  • 5test participants
  • 9screens
Problem

More sales and happier customers

Soma Nami is an independent bookstore in Nairobi. The goal was more sales and higher customer satisfaction online.

Process

Research first, then structure

  • User research with 5 interviews
  • A competitive analysis of 78 features across 3 direct and 3 indirect competitors
  • Card sorting with 5 participants
  • Wireframes, then a high fidelity prototype and visual design
  • Testing with 5 participants

What book buyers value

  • Product detailreviews, format, ratings, description, availability
  • Easy navigationsearch, book categories, checkout
  • Purchase and deliveryshipping options
  • Bestsellers and trends
  • Wishlists and registries
  • Discounts, savings, rewards

Sitemap after the card sort

  • New
  • Bestsellers
    • Fiction
    • Nonfiction
    • Children
    • Religion
    • Self Help
    • Business
  • Fiction
    • Fantasy and Science Fiction
      • Science Fiction
      • Fantasy
    • Black Authors
    • African Authors
    • Classics
    • Poetry
    • General Fiction
      • Novels
      • Horror, Mystery and Crime
  • Non fiction
    • Lifestyle
      • Health
      • Travel
      • Food and Drink
    • Business
      • Strategy
      • Technology
    • Self Help
    • Biographies
      • Memoirs
      • Autobiography
    • History
      • Colonialism
      • African History
      • World History
    • Women and Gender
    • Parenting and Family
      • Parenting
      • Relationships and Family
    • Religion and Spirituality
  • Children, Youth and YA
    • African Authors
    • 0 to 5 years
    • Popular Series
  • Pan African Literature
  • Gifts and Book Boxes

Top level Second level Third level

Solution

A clearer store, built around guests

  • A restructured information architecture
  • 2 guest user flows
  • A brand identity
Result

9 screens, tested with readers

The prototype covers 9 screens and was tested with 5 participants.

Final Soma Nami screen
Final screens
What I learned

Let people sort the shelves

Card sorting with readers showed how they group books, and that gave the new structure its shape.

Contact

Let's make something people can actually use.

Available for contract work from October 2026. Tell me about your product and the people who use it.